Association FAQs

A homeowners association is led by a board of directors who have been elected by the homeowners. Most often, the board consists of fellow homeowners with an interest in keeping the neighborhood strong.

As long as the HOA was acting within its powers, your nonpayment could potentially result in late fees, prohibition on use of common areas, and a lien on your property.

If you find that a particular rule or set of rules is unfair to the betterment of the community, you can vote to change it. Read your association’s CC&Rs, which should detail how to propose and pass new amendments. The solution could waver on a specific number of votes being cast or a certain amount of people showing up to a special meeting.

CC&R’s (Covenants, Conditions and Restrictions) describe the rights and obligations of the association and of each owner. The content of the CC&R’s can vary widely from one association to another, so make sure you read and understand your specific documents.

Like any budget, a homeowners association budget is designed to reflect upcoming debts such as utilities, landscaping and administration. The reserve fund is money that has been set aside for future expenses, such as new lighting, fencing, and street resurfacing. A rule of thumb is that the bigger the building, the bigger the HOA dues. It stands to reason that when there are more windows, structural elements, and a larger electrical system, there are going to be more maintenance issues.

You can apply directly through our website. Select the property you’re interested in and click “Apply.” A viewing is required before your application can be approved, so we recommend touring the property first.
Apply Online: https://pmiupstatesc.rentvine.com/public/apply

Visit the listing page for the property you’re interested in and follow the prompts to schedule a viewing.
Browse Available Homes: https://www.greenvillepropertymanagementinc.com/greenville-homes-for-rent

When you arrive at the property, you’ll receive a text message with instructions for your next steps. Once you follow the prompts, you’ll receive a one-time lockbox code by text.

If you’re running into issues, this video walks through some common troubleshooting steps: https://www.youtube.com/watch?v=SN2Vvh8ZDPc

Once you’ve toured the property, you can complete your application on our website. A viewing is required before your application can be approved.
Apply Online: https://pmiupstatesc.rentvine.com/public/apply

If your credit score is 600 or below, we may still be able to work with you. In these cases, you may be asked to use a third-party guarantor service that can guarantee the lease on your behalf.

Your application is still being processed. Our team will reach out to you if anything additional is needed.

Unfortunately, no. As outlined in the application documents, the fee is non-refundable due to the time our staff spends processing each application.

Security deposits and move-in funds must be paid in two separate amounts using certified funds or a cashier’s check, brought to our office. If you’re paying after 5pm Monday through Thursday, after 2pm Friday, or over the weekend, you can drop off payment in the lockbox located outside our office door.

You can pay rent through your resident portal or in person at our office. In your portal, go to the “Make Payment” tab, where you’ll find several electronic payment options. If you’d like to drop off a check after hours, use the lockbox outside our office door. Mailed payments must be received by the due date to avoid being considered late, and if paying by check, please include your property address on it.
Resident Portal Login: https://pmiupstatesc.rentvine.com/portals/resident/

This is usually because a previous payment was returned. If your ledger shows an “NSF” charge, you’ll need to pay with certified funds for 60 days before you can resume paying through the portal. If you’re a new resident and haven’t made a payment yet, please send us a message through your portal so we can look into it.

You can submit a maintenance request directly through your resident portal. For step-by-step instructions, see this guide:
https://help.rentvine.com/how-do-i-submit-a-work-order-from-the-tenant-portal

Owner distributions are processed on the first business day after the 7th of each month. If a resident’s rent hasn’t cleared the bank by that time, it’s reviewed every two days, and funds are distributed once payment clears.

Your monthly statements are available in the “Statements” tab of your owner portal. Statements are posted on or near the 5th of each month and reflect the previous month’s activity; transactions from the current month are not included.

Late fees are not waived under our standard policy. If you have questions about your specific situation, please send us a message through your portal.

This is usually an account or system glitch. Start by resetting your password. If that doesn’t resolve it, please contact our office so we can check your account and restore access.

First, confirm we have the correct email on file. If it’s correct, check your spam folder. If you still don’t see it, contact our office and we’ll resend it or restore your portal access manually.

The best way to check on a work order is to send a message about it through your portal so our maintenance team can respond with an update, and you can also view its history there.

For urgent issues or emergencies, please call our office directly at 864.326.0018 and our team will connect you with the right person right away.

For privacy reasons, we’re not able to share owners’ personal contact information. Our maintenance team will be happy to help you directly with your request.

Please send us a message through your portal, and our team will help you get the right size air filter.

You can use the map feature on our website to see what’s currently available in the area you’re interested in.
Browse Available Homes: https://www.greenvillepropertymanagementinc.com/greenville-homes-for-rent

We’d love to talk with you about how we can help manage your property. Request a free rental analysis or schedule a consultation, and a member of our team will follow up with details on our services and pricing.
Free Rental Analysis: https://www.greenvillepropertymanagementinc.com/free-rental-analysis

These questions are best handled directly with your property manager. Please send a message through your portal, and your property manager will review your situation and discuss your options with you.